UPS Authorised Shipping Outlet · Since 1999
International Shipping from Thailand You Can Trust.
Better Value. Real Savings. All-in-One Service. Enter the destination and weight to compare live UPS & DHL prices instantly — the same price as at our counter.
- No hidden fees
- Free boxes & packing
- Free pickup
- 6 branches in Bangkok
27+Years of experience
3Carriers: UPS · DHL · SAGAWA
6Branches in Bangkok
Check shipping rate
Live prices
Our services
More Than Just Shipping
Receiving and checking goods from Thai suppliers, consolidation, packing, documentation and shipment coordination — all with one partner.
01

International Shipping
UPS · DHL Express · SAGAWA Express
Documents, personal items and commercial goods — with guidance to choose the right service for your shipment, destination, delivery time and budget, and tracking to final delivery.
Best for: Individuals · E-commerce · SMEs · Exporters
02

Domestic Shipping
DHL eCommerce · EMS Thailand Post
Nationwide delivery to the recipient’s address, with shipment tracking.
Best for: Individuals · Online sellers · E-commerce · SMEs
03

Free Services
Free boxes · Free pickup · Free packing
Standard boxes in a range of sizes, free pickup near our 6 Bangkok branches, and strong packing to DHL & UPS standards.
Best for: All international shipments
04

Free Storage
Pre-export warehouse storage
Careful inspection, quality control and secure handling — every item is checked and prepared for packing and shipment, with no service charge.
Best for: Exporters · Multi-supplier shipments
Why choose MADD
Your Trusted Shipping Partner
from Thailand, Since 1999
MADD is an official UPS Authorized Shipping Outlet and provides international shipping services through UPS, DHL Express, and SAGAWA Express for Japan.
Since 1999, MADD has built extensive experience in international shipping from Thailand, serving SMEs, e-commerce businesses, exporters, and individual customers.




Our strengths
Service Excellence
through Professional Teamwork


Professional Teamwork
Experienced staff with a strong service mindset and attention to detail, communicating in Thai, English, and Japanese and coordinating with UPS, DHL, and Sagawa Express.

Transparent Pricing
Clear and competitive shipping rates with no hidden fees, helping you understand and control your shipping costs.

One Partner for Multi-Supplier Shipping
We coordinate goods from multiple Thai suppliers, handling collection, consolidation, packing, and international shipment arrangements in one place.

Deep Expertise in SMEs
Product collection, pre-shipment checking, consolidation, and packing — with quantity and condition checks, photo documentation, and reports through to final delivery.

E-Commerce Shipment Management
For online sellers and international buyers — from product preparation and packing to documentation, export coordination, and final delivery.

Personalized Solutions for Individuals
For individuals, home-based entrepreneurs, travelers, and people relocating abroad — guidance on shipping options, requirements, documentation, packing, and delivery.
How it works
Ship with MADD
in 4 Easy Steps
You do not need to apply for membership to use our service. Individuals can ship right away with a valid ID, such as a National ID card or Passport.

Step 01
Check Your Rate
Have the packed dimensions, actual weight, destination country, and preferred shipping service ready, then check the rate online.

Step 02
Free Boxes & Packing
Our staff professionally pack your items according to international courier standards, with free standard boxes and free packing.

Step 03
Drop Off or Free Pickup
Visit one of our 6 branches with your ID, or book a free pickup. We verify the shipment details and prepare the Air Waybill.

Step 04
Track in Real Time
Your parcel is dispatched through the global networks of UPS or DHL, and both sender and recipient can track it in real time.
Shipping FAQ
Questions
& Answers
Can’t find what you’re looking for? Our team is happy to help you check shipping options for your parcel.

What is an international courier service?
An international courier service is an express shipping solution that delivers parcels quickly and securely from Thailand to worldwide destinations through global carriers such as UPS and DHL. It is ideal for small to medium-sized parcels, lightweight shipments, small quantities, and urgent international deliveries, with full tracking visibility from origin to destination.
Do I need a membership to ship with MADD?
You do not need to apply for membership to use our service. Individual customers can ship immediately by presenting a valid identification document: a National ID card or Passport.
What information is required for international shipping?
The sender’s National ID card or Passport, and for both sender and recipient: full name (first and last name), complete address in English, postal code (extremely important for delivery accuracy), and a contact phone number. Correct details help prevent customs clearance issues, shipment returns, and delivery delays.
How do UPS & DHL calculate international shipping?
UPS and DHL Express compare the parcel’s actual weight with its dimensional weight and generally use the higher value. Dimensional weight (kg) = Length × Width × Height ÷ 5,000 (in cm). For example, a 50 × 40 × 30 cm parcel has a dimensional weight of 12 kg. Read the full guide
Will gift-wrapped packages be opened for inspection?
Customs authorities may inspect an international shipment when necessary for customs, security, or regulatory purposes. Gift wrapping does not exempt a parcel from customs requirements, and customs declarations must describe the actual goods and their value.
Who pays import duties and taxes?
Responsibility depends on the agreed shipping terms, the carrier’s service, and the destination country’s rules. When the recipient is designated as the payer, they are generally required to pay before delivery or customs release. If the recipient does not pay, the carrier may seek payment from the sender under its applicable terms.
Can counterfeit or copyrighted items ship internationally?
Counterfeit goods or products that infringe intellectual property rights are generally prohibited from international shipping and may be refused by carriers or authorities. See prohibited articles
Reviews from Real Customers
We make international shipping simple, secure, and stress-free.
Ready to Ship from Thailand?
Check your shipping rate online, or contact our team for help preparing your parcel.

