UPS Authorised Shipping Outlet · Since 1999

International Shipping from Thailand You Can Trust.

Better Value. Real Savings. All-in-One Service. Enter the destination and weight to compare live UPS & DHL prices instantly — the same price as at our counter.

  • No hidden fees
  • Free boxes & packing
  • Free pickup
  • 6 branches in Bangkok

27+Years of experience

3Carriers: UPS · DHL · SAGAWA

6Branches in Bangkok

Check shipping rate

Live prices

Our services

More Than Just Shipping

Receiving and checking goods from Thai suppliers, consolidation, packing, documentation and shipment coordination — all with one partner.

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Cargo aircraft being loaded at the airport

International Shipping

UPS · DHL Express · SAGAWA Express

Documents, personal items and commercial goods — with guidance to choose the right service for your shipment, destination, delivery time and budget, and tracking to final delivery.

Best for: Individuals · E-commerce · SMEs · Exporters

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Courier next to a yellow delivery van

Domestic Shipping

DHL eCommerce · EMS Thailand Post

Nationwide delivery to the recipient’s address, with shipment tracking.

Best for: Individuals · Online sellers · E-commerce · SMEs

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Packing and labelling a parcel

Free Services

Free boxes · Free pickup · Free packing

Standard boxes in a range of sizes, free pickup near our 6 Bangkok branches, and strong packing to DHL & UPS standards.

Best for: All international shipments

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Warehouse aisle with shelves of boxes

Free Storage

Pre-export warehouse storage

Careful inspection, quality control and secure handling — every item is checked and prepared for packing and shipment, with no service charge.

Best for: Exporters · Multi-supplier shipments

Why choose MADD

Your Trusted Shipping Partner
from Thailand, Since 1999

MADD is an official UPS Authorized Shipping Outlet and provides international shipping services through UPS, DHL Express, and SAGAWA Express for Japan.

Since 1999, MADD has built extensive experience in international shipping from Thailand, serving SMEs, e-commerce businesses, exporters, and individual customers.

UPS Authorised Shipping Outlet
DHL

Our strengths

Service Excellence
through Professional Teamwork

Customer service team

Professional Teamwork

Experienced staff with a strong service mindset and attention to detail, communicating in Thai, English, and Japanese and coordinating with UPS, DHL, and Sagawa Express.

Calculating shipping costs

Transparent Pricing

Clear and competitive shipping rates with no hidden fees, helping you understand and control your shipping costs.

Boxes and packing supplies

One Partner for Multi-Supplier Shipping

We coordinate goods from multiple Thai suppliers, handling collection, consolidation, packing, and international shipment arrangements in one place.

Small business owner packing an order

Deep Expertise in SMEs

Product collection, pre-shipment checking, consolidation, and packing — with quantity and condition checks, photo documentation, and reports through to final delivery.

Online seller preparing orders

E-Commerce Shipment Management

For online sellers and international buyers — from product preparation and packing to documentation, export coordination, and final delivery.

Suitcase packed for travel

Personalized Solutions for Individuals

For individuals, home-based entrepreneurs, travelers, and people relocating abroad — guidance on shipping options, requirements, documentation, packing, and delivery.

How it works

Ship with MADD
in 4 Easy Steps

You do not need to apply for membership to use our service. Individuals can ship right away with a valid ID, such as a National ID card or Passport.

Checking shipping rates

Step 01

Check Your Rate

Have the packed dimensions, actual weight, destination country, and preferred shipping service ready, then check the rate online.

Packing a parcel

Step 02

Free Boxes & Packing

Our staff professionally pack your items according to international courier standards, with free standard boxes and free packing.

Handing over a parcel

Step 03

Drop Off or Free Pickup

Visit one of our 6 branches with your ID, or book a free pickup. We verify the shipment details and prepare the Air Waybill.

Tracking a shipment on a phone

Step 04

Track in Real Time

Your parcel is dispatched through the global networks of UPS or DHL, and both sender and recipient can track it in real time.

  • Free Pickup
  • Free Standard Boxes
  • Free Packing
  • Free Storage

Shipping FAQ

Questions
& Answers

Can’t find what you’re looking for? Our team is happy to help you check shipping options for your parcel.

MADD China Town branch
What is an international courier service?

An international courier service is an express shipping solution that delivers parcels quickly and securely from Thailand to worldwide destinations through global carriers such as UPS and DHL. It is ideal for small to medium-sized parcels, lightweight shipments, small quantities, and urgent international deliveries, with full tracking visibility from origin to destination.

Do I need a membership to ship with MADD?

You do not need to apply for membership to use our service. Individual customers can ship immediately by presenting a valid identification document: a National ID card or Passport.

What information is required for international shipping?

The sender’s National ID card or Passport, and for both sender and recipient: full name (first and last name), complete address in English, postal code (extremely important for delivery accuracy), and a contact phone number. Correct details help prevent customs clearance issues, shipment returns, and delivery delays.

How do UPS & DHL calculate international shipping?

UPS and DHL Express compare the parcel’s actual weight with its dimensional weight and generally use the higher value. Dimensional weight (kg) = Length × Width × Height ÷ 5,000 (in cm). For example, a 50 × 40 × 30 cm parcel has a dimensional weight of 12 kg. Read the full guide

Will gift-wrapped packages be opened for inspection?

Customs authorities may inspect an international shipment when necessary for customs, security, or regulatory purposes. Gift wrapping does not exempt a parcel from customs requirements, and customs declarations must describe the actual goods and their value.

Who pays import duties and taxes?

Responsibility depends on the agreed shipping terms, the carrier’s service, and the destination country’s rules. When the recipient is designated as the payer, they are generally required to pay before delivery or customs release. If the recipient does not pay, the carrier may seek payment from the sender under its applicable terms.

Can counterfeit or copyrighted items ship internationally?

Counterfeit goods or products that infringe intellectual property rights are generally prohibited from international shipping and may be refused by carriers or authorities. See prohibited articles

Reviews from Real Customers

We make international shipping simple, secure, and stress-free.

Excellent Based on 64 reviews Google
Phakkarapon Deeprajam 21 April 2026

บริการส่งของไปต่างประเทศที่ดีมากๆครับ พนักงานให้ข้อมูลดีมาก

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Andy Kuiper 17 November 2025

Very friendly and professional service: morning Nov. 17/25 shipping to Phuket. The gentlemen were very nice and helpful 🙂

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Rahel Fischer 2 March 2026

The best shipping company in Thailand. Thank you so much for all your efforts and help.

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Min Du 3 December 2024

Friendly staff knows how to mail docs to embassy

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Ramsey Finger 27 February 2026

I have shipped with these guys 3-4x a year for many years. Good people and great service!

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pieak boonlue 18 November 2024

Went for sending the documents to US embassy for US visa, very fast and staff so much helpful 🙏😊 highly recommended

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John Galt 4 May 2025

Quick resolution of my doubts and issue. Highly professional. Recommended.

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Michelle Caruana 13 November 2024

Very efficient, helpful and professional. I've used their services a few times now and highly recommend them.

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Ready to Ship from Thailand?

Check your shipping rate online, or contact our team for help preparing your parcel.

Preparing a parcel for shipping